Product

Enterprise-Wide Quality Governance, Connected to SAP

ETQ is a cloud-based Enterprise Quality Management Software (EQMS) built to manage quality, safety, and regulatory compliance processes across an entire organization, covering document control, supplier quality, audit management, training records, and enterprise-wide CAPA tracking. Global Supernova connects ETQ with your SAP environment so quality data doesn't live in two disconnected worlds.

Overview

Quality Governance Beyond the Shop Floor

ETQ is a cloud-based Enterprise Quality Management Software (EQMS) built to manage quality, safety, and regulatory compliance processes across an entire organization, not just within manufacturing operations.

While SAP Quality Management (QM) handles quality checks tied directly to production and procurement transactions, ETQ extends quality governance further: document control, supplier quality management, audit management, training records, and enterprise-wide CAPA (Corrective and Preventive Action) tracking.

Global Supernova helps organizations connect ETQ with their SAP environment so quality data doesn't live in two disconnected worlds.

Why ETQ matters

One Owner, One System, One Closed-Loop Process

Quality problems rarely originate and resolve within a single department. A customer complaint might trace back to a supplier defect recorded in procurement, a deviation logged on the shop floor, and a document control issue in engineering: three different teams, three different systems, and no single owner unless there's a structured system tying it together.

ETQ Reliance supports documented quality workflows, including issue investigation, corrective action, effectiveness checks, and audit records. Where applicable, electronic-record and electronic-signature controls should be configured and validated to support 21 CFR Part 11 requirements.

Issue IdentifiedRoot Cause InvestigatedCorrective Action ImplementedVerified EffectiveDocumented for Audit

Managing this process across spreadsheets and email can increase audit-preparation effort and make ownership, deadlines, and follow-through harder to track.

Our solution

ETQ Implementation, Built Around SAP Integration

Global Supernova implements and configures the ETQ modules relevant to your operation, typically starting with Document Control, CAPA management, and Audit Management, and extending to Supplier Quality and Training Management as needed.

Structured Quality Workflows

Mapping your existing quality processes, including inspection, complaint handling, and deviation management, into structured ETQ workflows with defined ownership and escalation rules.

Document Control & E-Signatures

Configuring approval hierarchies and electronic signatures for document control, aligned to your compliance requirements.

SAP Master Data Integration

Integrating ETQ with SAP master data, including materials, vendors, and batches, so a quality event in ETQ can be traced back to the exact SAP transaction, production order, or purchase order it relates to.

Quality Dashboards & Reporting

Setting up dashboards and reporting so quality leadership can see open CAPAs, overdue audits, and recurring issue trends in one place.

Business impact

What Quality Leadership Gains

One Audit-Ready Record

A single, audit-ready record of every quality event, from initial report to verified closure, instead of information scattered across email and spreadsheets.

Faster CAPA Cycle Times

Ownership and deadlines are enforced by the system rather than tracked manually.

Reduced Audit Preparation Time

Document version history and approval trails are already system-generated.

Cross-Functional Accountability

Quality issues are visible to every relevant department in real time rather than being resolved in isolation.

Why Global Supernova

SAP Integration as a Core Requirement, Not an Afterthought

Global Supernova approaches ETQ implementation with SAP integration as a core requirement, ensuring quality data connects back to the transactional reality already recorded in your ERP, so leadership gets one consistent picture of quality performance rather than two systems telling different stories.

One Consistent Picture

Every quality event traced back to the exact SAP material, vendor, batch, production order, or purchase order it relates to, so ETQ and SAP never tell two different stories.

FAQ

Frequently Asked Questions

Common questions from quality and compliance leaders evaluating ETQ.

ETQ is a cloud-based Enterprise Quality Management Software (EQMS) built to manage quality, safety, and regulatory compliance processes across an entire organization, including document control, supplier quality management, audit management, training records, and enterprise-wide CAPA tracking.

SAP Quality Management (QM) handles quality checks tied directly to production and procurement transactions. ETQ extends quality governance further across the organization, covering document control, supplier quality, audit management, training records, and enterprise-wide CAPA, and Global Supernova connects the two so quality data doesn't live in two disconnected worlds.

Global Supernova typically starts with Document Control, CAPA management, and Audit Management, then extends to Supplier Quality and Training Management as needed, based on your organization's priorities.

Global Supernova integrates ETQ with SAP master data, including materials, vendors, and batches, so a quality event in ETQ can be traced back to the exact SAP transaction, production order, or purchase order it relates to.

ETQ Reliance supports documented quality workflows, including issue investigation, corrective action, effectiveness checks, and audit records. Where applicable, electronic-record and electronic-signature controls should be configured and validated to support 21 CFR Part 11 requirements.

Because document version history, approval trails, and CAPA ownership and deadlines are already system-generated rather than tracked manually, audit preparation time is significantly reduced compared to spreadsheet- and email-based quality processes.

Bring Quality Governance and SAP Together

Request a demo to see ETQ document control, CAPA, and audit management connected to your SAP environment.

Request a Demo